1.0 Getting started
1.1 What is included in your STB3.5A box?
1.1 What is included in your STB3.5A box?
1. CipherTV Bar
2. Air Mouse Remote Controller
3. Air Mouse USB Receiver
4. Ethernet Cable
5. HDMI Cable
6. CipherTV Bar Mount Stand
7. Power Adapter
8. 3.5mm AV Cable
9. 2 AAA Batteries required
1.2 Using the air mouse (R35 remote controller)
Open the remote controller battery cover, install 2 new size AAA batteries into the battery slots. Find and remove the USB receiver dongle on the battery cover and attach the dongle to the back of your STB USB port. Power up the CipherTV bar and it is ready for use.
The air mouse works like a cordless computer mouse. Point the air mouse towards the TV screen, press the OK button, an arrow cursor will appear on the TV screen. Point the arrow to the items you like to select and press the OK button to make your selection.
Any time you want to get back to the home screen, press the button with the picture of a house and it will bring you back to your home screen.
The volume control is right below the power button with the red circle.
When viewing TV on full screen mode, pressing the up arrow will change channel up, pressing the down arrow button will change channel down
The air mouse also has advanced features allowing you to swipe the screen. These advanced features are discussed in detail in section 5.1 of this User Guide.
1.3 Turning on your STB unit for the first time
After the CipherTV bar powered up you will see this screen if you have internet access, if you have no internet access yet the top 2 windows will be blank until they can get the information and video from the CipherTV servers.
The 5 folders on the bottom half of the screen are for you to sort the Apps to your liking. Please note, the picture on these folders changes from time to time to keep up with the trend. All the Apps installed in the CipherTV Bar are located in the All Apps folder.
This next screen capture is after you clicked on the All Apps folder, it shows some of the Apps we installed at the factory, not all the Apps shown are included in your STB, you may go to Google Play Store to search and install your favorite Apps.
Internet access is required.
CipherTV Bar supports WIFI and Ethernet Internet connection. To setup CipherTV bar to connect to your WIFI or Ethernet Internet, locate the “Settings” App in the All Apps folder. The Apps are listed in alphabetical order, click on the screen right arrow to flip the next page, click on the Settings App and you will see the WIFI and Ethernet options, setup your Internet connection before you continue to the next stage.
1.4 Downloading CipherTV App “0-IPTV” for other Android devices
The new CipherTV App (0-IPTV) is available for download from the Google Play Store. Log in to your Google Play Store account, search and install 0-IPTV on your Android cell phones or pads.
0-IPTV is also available by clicking on this link:
Here is a screenshot of the 0-IPTV app icon in the Google Play Store. Once installed, you can proceed with the registration of your STB unit and other Android devices.
2.1 New customer’s self-serve sign up process
2.2 Incomplete registration
You must click on the email confirmation link to activate your account. If the activation link is not clicked within seven (7) days, the registration system will automatically delete your information and you will need to go through the registration process again.
If you have inadvertently deleted the link and you are still within the 7 day period, you can click on Resend Registration Confirmation Email and an email will be resent to your registered email address. (It is important to use an email address you can access to click on the activation link, this is the email the system communicate with you)
Please note that if registration is not completed, you will not be authorized to watch any 0-IPTV channel. However you may continue to use the CipherTV Bar for other services.
2.3 Service sign up and reminder message for free TV Package
2.4 Upgrading the App for existing IPTV customers with STB 2 and STB 3
2.5 Recovering your 0-IPTV login password
If you have forgotten your 0-IPTV login password, click on the link Email My Password and your password will be sent to the email you used in your registration.
2.6 Clearing your 0-IPTV login email address and password
To clear your username/password from being saved:
All temporary data will be deleted and users can log in using different username or register a new account for someone else etc.
Once you power up the CipherTV Bar you will see the screenshot shown in the next page.
3.1 Viewing information on your Home screen
Right on the top of the Home screen is a small options box right beside the CipherTV logo. Please refer to the screenshot on the next page.
The options box displays four (4) choices: LiveTV, Slideshow, EPG and Messages. You can choose these options to control the contents displayed on these two (2) main display windows. The two display windows are divided into the left and right hand screens.
3.2 Display options for the top right hand window
3.3 Display options for the left hand screen
4.1 The All Apps folder
4.2 How to add the apps in the folder
On the bottom half of your TV screen you will see 5 App folders. See screenshot on previous page. You can use these App folders to organize your apps.
The 0-IPTV Graphical User Interface (GUI) is designed and built for multi-platforms and multi-devices, allowing you to navigate with ease using the air mouse on STB or fingers on tablets and smart phones. This touch controls allows for quick and easy navigation of the App features.
5.1 Navigating your screen using Touch Screen and Air Mouse
Your CipherTV Bar is adapted to touch screen technology. Navigate on your mobile devices as you would normally do on any touch screen device. Touch anywhere on your screen and the ON Screen keypad will appear or disappear. Touch Quit to logout your 0-IPTV app. See screenshot illustration below.
For CipherTV Bar users:
5.3 Menu Choices
Press the Menu button on your remote controller.
FAVORITES – Stores your favorite channels. You can mark a channel as favorite by clicking on the * button while watching the channel. This feature is coming soon.
LIVE TV – Click to watch Live TV streams.
REPLAY – Records all the TV channels. It allows you to record within 3 days. Contents are deleted after 3 days. This feature is coming soon.
PVR – Allows you to record programs and watch at a later time. Allows you to manage when to delete these PVR programs. This feature is coming soon.
VIDEO – Video on Demand (VoD). This feature is coming soon.
OTHERS – Additional features to be announced.
ACCOUNT – Allows you to manage your account. This feature is coming soon.
ABOUT – Provides contact information so you can reach us.
SETTINGS – Click to access the settings menu.
5.3 Finding the App menu and settings option
On the Keypad or remote, click/press MENU to display or hide the bottom menu bar. You can hide the bottom menu bar by swiping down from the top of the menu bar towards the bottom.
You can also pull up the menu bar by swiping up from the bottom edge of the screen. Please try all these touch or air mouse features. It takes a little bit of practice to get used to manipulating these advance features with your air mouse. Here is a screen shot of the options in the setting button.
5.4 Enhance Electronic Program Guide (EPG)
The new EPG features easy channel navigation and picture in picture (PIP) function. The current TV channel is playing in the background with audio while the browsed channel is shown in the smaller PIP box. Click the smaller box to select the channel and view it in full screen.
5.6 Adjusting the video quality
Your CipherTV STB has an adaptive multi video quality streaming technology. This technology automatically changes the streaming video quality/bandwidth usage depending on the available internet connection speed. You can also set the connection speed manually. The default setting is 2.5Mbps video quality for good HD video viewing.
How to manually adjust the video quality connection speed:
The next section will discuss the different options that you can select.
Suggested bit rate for different networks and devices:
How does the new 0-IPTV app update when a new version is released?
We use Google to manage the CipherTV update. Customers with Google Store account can obtain the update automatically.
For customers with no Google Store account, once new app update is available, the 0-IPTV app will auto detect the new version available and prompt users to update the 0-IPTV App.
How do you clear the login information or re-register as a different user?
Go to the Android Settings, Apps, select 0-IPTV, click on clear data, then all 0-IPTV temporary data stored in the App will be deleted and user can log in under a different account or register a new account for someone else.
If you have multiple devices and decide to sell your unit in the open market, will the new user access the original users TV content?
Yes, if you did not clear the data beforehand. To do this, go to the Android settings, Apps, 0-IPTV then click on clear data. You should clear your data before selling the device.
How many devices can I use with the same registered information?
Currently up to seven devices can use the same log in. A user can have five (5) STBs from a single home IP address and 2 roaming devices, a total of 7 devices can login at the same time.
Can I find CipherTV Bar in a local retail store?
CipherTV Bar players are currently sold directly through AEBC. We will be distributing soon in your nearest local retailers in North America and International.
What channels are currently available?
There’s a wide selection of channels that will suit your needs. From News, Sports, Movies, Music Videos, Food Channels, and even ethnic channels like Filipino, Indian, Chinese channels etc.
What do I need to setup CipherTV Bar?
CipherTV Bar uses and connects to the Internet for streaming; you’ll need high-speed Internet service for best entertainment experience.
Why should I buy a CipherTV bar?
If you’ve got an eye to the future, CipherTV is a good choice. Stream videos online, CipherTV can be an easy way to bring that experience into your living room. A new paradigm to interact with your TV the TV gets intelligent with gestures, voice controls and downloadable applications. If you like smart TV features but aren’t quite ready for a brand new television, you can connect our CipherTV device to your home theater to make the future of entertainment all happen on your favorite TV screen.
What is a CipherTV?
Introducing CipherTV Bar, CipherTV Bar is the easiest way to enjoy Life. You can watch great movies and TV programs with action-packed sports events, Informative and Reliable News programs. Listen to different Music Genre, play games and Connect to your loved ones through Skype or MSN built in applications or even install your favorite apps.
Who do we call to escalate issues?
Call CipherTV technical support team at 604-288-1616 (toll free 1-888-851-8858) or email firstname.lastname@example.org
How to calibrate your R35 remote controller
To calibrate or re-pair your R35 remote controller is simple. Place the remote on a flat surface and press the OK & Back button until the green LED flashes fast and go to slow flash then the calibration and pairing are completed.
How to turn on troubleshooting information on a user’s account:
Go to settings, and then choose Display Technical Information. See screenshots below.
If you have any questions or need help with the registration of your STB, please do not hesitate to call CipherTV technical support team at 604-288-1616 (toll free 1-888-851-8858) or email email@example.com.
We appreciate your feedback. Send us your comments, suggestions or questions to firstname.lastname@example.org